Frequently Asked Questions

How do I measure?

Please provide us with the opening dimensions for where your door is going to hang (see picture below). If you already have a door and you are replacing it, you can send us the dimensions of that door, but please indicate that you are sending us the “actual door dimensions.”

To ensure proper measurements for installation, follow the picture to determine height and width of your opening.

  • Measure the inside edge of the casing area where you will hang your new door (A, B, and C). Use the narrowest measurement for the width.
  • Then, measure the inside height (D). This is the "opening size."
  • Measure the current storm/screen door that you are replacing if it fits properly.
  • Be as accurate as possible with your measurements. Please do not send us pictures of your tape measure as it is highly inaccurate.
  • In some cases, it might be desirable to hire a carpenter to check your casing and provide measurements. Please show the final dimensions as Width x Height.

What is a mortise?

A mortise (sounds like mor-tuhs) is a small pocket drilled into the wood. The latch will sit in this pocket, keeping it very secure. Left/Right is determined as you are outside looking in.

What is the difference between a full-mortise and a rim-mount latch?

The full mortise latch sits in a pocket drilled into the stile (see Mortise definition above). The wood of the door itself keeps the latch secure. This style latch is appropriate for regular or heavy-use doors. The rim-mount style latch is secured to the door using four screws and is appropriate for seasonal and light-use doors.

How do I determine which side the latch mortise is on?

All sides for door parts are determined when you are standing outside looking in.

Can we mortise for hinges?

We can! If you are replacing a screen door, however, it is recommended that the hinges be mortised on site to match the old hinge locations. Left/Right is determined as you are outside looking in.

What are the doors made out of?

All our doors are manufactured using quarter sawn mahogany (sapelle, to be specific). Quarter sawn lumber is less likely to warp than regular flat sawn lumber. It also moves less seasonally. Mahogany is considered to be very rot resistant.

Can we do custom cut-outs?

We can! Please let us know what you are interested in. Keep in mind that we can only cut profile outlines.

Do we do screen / glass repair or replacement?

Yes! simply email us the panel dimensions and frame color and we will email you an estimate.

What is the current lead time?

As of November 2022, our current lead time is 12-14 weeks.

Do we need to know the swing?

We only need to know if the door swings in, as this will aid in construction. We do not need to know if it is a left-hand or right-hand swing (your installer will need that, but not us).

What joinery do we use?

We use pegged mortise and tenon construction. Mortise and tenon joints are strong and stable and have been used by woodworkers for thousands of years. The pegs are made of birch, and ensure the door does not sag (and provide a nice contrast on bare doors). Every mortise and tenon joint in the door receives two pegs, and are held together with TiteBond wood glue.

How are the screens and glass interchanged?

The screens and glass sit in a small “rabbet” (a recess cut into the edge of the stile) on the inside of the door. Simple brass clips secure the screen and glass frames. It takes only a minute or two to swap out the glass and screens. The picture below shows the clips with either the white or brown frames.

What paint do we recommend?

We recommend any national brand acrylic-latex paint. You will need to reapply a fresh coat of paint every few years.

How do I finish a bare door?

We recommend Epifanes clear high gloss varnish, available from Jamestown Distributors (or Amazon). Follow the directions on the can for best results. You will need to reapply a fresh coat or two of varnish every few years.

How long will the doors last?

With regular maintenance, the doors should last the life of the house. We hear from people all the time whose doors are over 20 years old and going strong.